# Tally Connected but showing some other company

* Check if there are multiple windows opened.&#x20;
* If yes, close all Tally windows and restart Tally.
* Load the company in Tally.
* Refresh the desktop application in Add Company from here

![](https://545898228-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MGIWrZRxproqHf6z5vx%2F-MGMmT7ZGmTS2-42s96U%2F-MGMnN0bTOFtMshBKu0e%2FPage-8-Image-10.jpg?alt=media\&token=e8b9b85d-32f1-4b38-81fc-316af82cef60)

* You will see connected status&#x20;
  list of companies are loaded in tally but are not yet synced with us.
* &#x20;This list does not include companies already synced with us.

{% hint style="info" %}
Still not satisfied? Contact us at&#x20;
<kunal@credflow.in> *OR* <yogesh@credflow.in>

**NOTE: Mention your Username, Phone number and organisation with the relevant query (**
**E.g.** *I need help with Tally Syncing. I am on multi user license but not able to sync for the first time.I am getting Tally Connected but showing some other company*)
{% endhint %}
